Tracking
Follow your parcel
Every order includes tracking. Find the link in your shipping confirmation email or on the account page. If tracking has not updated within 3 business days of the shipping email, contact us with your order number.
Complimentary shipping on orders over $75
Help · Shipping
Fictional demo policies for a fictional storefront. No real orders are processed or shipped. What follows shows how the demo presents delivery choices.
Processing
Orders placed before 2pm ET ship from the demo queue within 1–2 business days; orders placed later, or on weekends, begin processing the next business day. You will receive a confirmation email when your label is created.
Threshold
All orders of $75 or more before taxes receive complimentary standard shipping, applied automatically at checkout. Below the threshold, choose the option that suits your timing.
Options
| Option | Estimated time | Price |
|---|---|---|
| Standard | 4–6 business days | $5.95 |
| Expedited | 2–3 business days | $9.95 |
| Express | 1–2 business days | $14.95 |
Estimates count business days after processing. Remote areas may take a day longer.
Tracking
Every order includes tracking. Find the link in your shipping confirmation email or on the account page. If tracking has not updated within 3 business days of the shipping email, contact us with your order number.
Damaged packages
If anything arrives broken or leaking, keep the packaging and write to us within 14 days with your order number and a photo. We will arrange a replacement or refund for the affected items. No need to ship anything back.